Shipping + Handling

 

PRIORITY 2-3 SHIPPING WITHIN THE UNITED STATES:

Orders placed by 11:00am PST will be processed the same business day. Orders placed after 11am PST will be processed the next business day. Most in-stock items should arrive on your doorstep or in your mailbox within 2-3 business days after the customer order has been fulfilled, this excludes Holidays.

 PROCESSING TIMES:

Orders are processed Monday through Friday excluding weekends and holidays. Customer will receive two emails. First email is confirmation we received the order. Second email is when your order has been fulfilled.

ADDITIONAL INFORMATION:

TRUST HAIR CO. is not responsible for lost, stolen or mishandled packages (ex:damaged/opened parcels) during the delivery and/or returning/exchanging process.

TRUST HAIR CO. is not responsible for packages delayed in transit. This includes the Holiday Season.

The shipping cost for orders is non refundable.

You will be responsible for paying your own shipping costs if you are returning/exchanging your item.

ALL RETURNS MUST BE SENT TO:

TRUST HAIR CO.

12759 POWAY RD

SUITE 102

POWAY, CA 92064